Once you login to your account using your domain email id, it takes you to the dashboard.
The dashboard is your information tool to check all details regarding your profile; with your essential details such as Company, Name, E-mail ID, Mobile Number and City displayed. Should you find an error in any of them, you can click on the ‘Modify’ icon, and will land on the page as below upon doing so
You can also modify your account password as and when needed.
Change your passwords regularly, and do not reuse them!
Call Monitoring is an integral feature of MultiCall; all your MultiCalls are registered in the Call History section, where you can monitor completed calls, the duration, the number of participants, and the call cost involved. This is especially useful for businesses such as SMEs needing 100% control over spending, and therein need to scrutinize their usage.
With both prepaid and post-paid services offered for your consideration, it’ll be necessary to know what plan the company is currently using and its validity in order to ensure smooth operations. It also provides you the information on your existing funds…separated into company balance and the balance available to users.
Both funds and users are resources, and resources require proper allocation in order to be efficient and effective. Considering this, the ‘Manage Users’ button lets you add users, identifying them by Name, Email ID and Mobile Number, and also to mark whether the user is authorized to execute international MultiCalls.
Besides the functions of Managing Users and Balance mentioned previously, the Users tab also allows you to view account usage history as well to maintain track of both the balance and the amount actually used.
The payments tab essentially is comprised of the following sub-sections:
Payment
Payment History
Plan My Plan
Business communication is essential for daily operations, customer support, and team collaboration. However, managing communication expenses can become challenging, especially for organisations that handle frequent calls with employees, customers, and partners.
Team communication plays an important role in completing projects, solving problems, and maintaining smooth business operations. When employees need quick discussions, waiting for scheduled meetings or long coordination processes can slow down productivity.
Business communication continues to evolve as organisations look for faster, smarter, and more flexible ways to connect with customers and teams. Traditional calling methods may not always support the growing needs of businesses that rely on digital platforms and automated communication.
Business communication often involves sensitive discussions, customer information, project updates, and internal decisions. As teams connect through digital platforms, maintaining privacy and protecting conversations have become important priorities for organisations.
Business communication often involves multiple conversations with employees, customers, and partners. Without proper planning, managing calls can become time-consuming and may lead to missed discussions, delayed decisions, or inefficient use of working hours.
Business communication requires speed, reliability, and easy collaboration. As teams work across different locations and manage multiple projects, having the right communication platform becomes essential. A group calling app helps businesses connect employees, customers, and partners through quick and organised conversations.
