Once you login to your account using your domain email id, it takes you to the dashboard.
The dashboard is your information tool to check all details regarding your profile; with your essential details such as Company, Name, E-mail ID, Mobile Number and City displayed. Should you find an error in any of them, you can click on the ‘Modify’ icon, and will land on the page as below upon doing so
You can also modify your account password as and when needed.
Change your passwords regularly, and do not reuse them!
Call Monitoring is an integral feature of MultiCall; all your MultiCalls are registered in the Call History section, where you can monitor completed calls, the duration, the number of participants, and the call cost involved. This is especially useful for businesses such as SMEs needing 100% control over spending, and therein need to scrutinize their usage.
With both prepaid and post-paid services offered for your consideration, it’ll be necessary to know what plan the company is currently using and its validity in order to ensure smooth operations. It also provides you the information on your existing funds…separated into company balance and the balance available to users.
Both funds and users are resources, and resources require proper allocation in order to be efficient and effective. Considering this, the ‘Manage Users’ button lets you add users, identifying them by Name, Email ID and Mobile Number, and also to mark whether the user is authorized to execute international MultiCalls.
Besides the functions of Managing Users and Balance mentioned previously, the Users tab also allows you to view account usage history as well to maintain track of both the balance and the amount actually used.
The payments tab essentially is comprised of the following sub-sections:
Payment
Payment History
Plan My Plan
The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.
MultiCall’s primary value proposition for NGOs lies in enabling HQ-foster connections with field-based teams through high-quality voice calls. Social projects are challenging in themselves; by facilitating multi-person calls in low-connectivity environments, MultiCall brings teams closer.
Large enterprises are all about collaboration. Enter MultiCall’s voice communication system that effortlessly connects multiple departments via unlimited group calling and smart scheduling.
Video conferencing often makes interdepartmental meetings inaccessible for many teams. When departments can’t meet without lags or face login issues and other video call mishaps, communication bottlenecks happen.
The MultiCall solution is centered around team calling. Group calls over voice make it possible for teams to coordinate schedules, share information, and discuss important topics. MultiCall enables users to connect in the fastest, most reliable, and most secure way possible.
It could be a village doctor trying to connect with a specialist in the city or a mobile medical team updating the hospital about their work. With MultiCall’s PSTN backbone, such calls go through with reliability, without needing high-speed data or Wi-Fi.
Efficiency equals profitability in business; central to that is communication. Countless organizations have miscalculated the cost of an unreliable phone or messaging application. Hours of delays, dropped calls, miscommunication, lost meetings, and disjointed coordination can translate into serious financial loss for an enterprise.
Communication has become less of an amenity and more of an investment. Enterprise voice communication software like MultiCall, with a complete solution for large teams, comes with a very clear and direct return on investment (ROI) through increased productivity, decreased downtimes, and operationally safeguarded communication.
