MultiCall call logs and analytics provide businesses with tools to analyze how their teams and clients communicate. The call logs and other valuable data are at the heart of proactive communication, helping any team or customer service function drive valuable insights for better decision-making.

Emergencies are moments when every second counts: whether responding to a fire, workplace accident, natural disaster, or security breach, it is critical to activate, connect, and coordinate with key stakeholders instantly.

Event management is one of the most communication-intensive industries in the world. However, for events that are taking place in remote locations or at venues where Wi-Fi is spotty or expensive, too many event teams have been out of luck.

While video calling isn’t always ideal due to bandwidth limitations, and traditional ISD calls can be cost-prohibitive, MultiCall’s ISD calling and currency-based plans empower enterprises and startups to overcome challenges posed by distributed teams.

Business communication has come a long way from just making phone calls. Enterprises have a diverse array of systems for various functions, including CRM for sales and customer service, task management platforms, and workflow software for business processes. Switching between these systems just to communicate reduces productivity and leads to information loss.

Communication is two-sided: managers need tools to monitor their health. The Call Monitoring Dashboard is a feature of MultiCall, a reimagined group calling app. Call Monitoring Dashboard not only enables seamless group calling but also provides organizations with visibility and insights into their teams’ calling activity.