
REDUCING DOWNTIME: MULTICALL AS A BACKUP COMMUNICATION CHANNEL FOR IT TEAMS
The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.
MultiCall is a disaster-proof communication platform, because your networks, apps, and workflows never recover when the chips are down without it.
Flooding. Power outages. Cyberattacks. Infrastructure collapse. At some point, every company in the world has an emergency that imperils its stability. When disaster strikes, those with the fastest, most reliable means of communication have a competitive advantage – and those that don’t get eaten up.
In regular times, most companies have come to rely on video conferencing, cloud chat apps or even on-device, data-consuming enterprise apps for business continuity. Video calls freeze or disconnect, and media uploads fail when connectivity is flaky, devices are underpowered, or servers are overloaded.
But when disaster strikes, users find themselves having to work during periods of extreme (and often sudden) connectivity reductions. Servers go down, and devices have no access to high-quality internet. Apps used for day-to-day operations are therefore often ill-suited to the emergency context.
Voice communication is a more reliable form of communication because it requires less data to work and does not rely on intensive bandwidth use. Group voice calls are the most efficient method of communication when sending instructions to dispersed and multiple users. Instructions that are not received at once become confusing and ineffective – and voice cuts through the noise.
MultiCall is open and available, with no additional server dependency, and will function at times of total connectivity disruption with Internet Service Providers (ISPs). Disaster-proof calls features include:
Designs and functions with low connectivity zones in mind, not server overload.
Operates outside the server-based dependencies used by most other platforms – especially during critical periods of connectivity disruption.
When a larger network is needed to send a message and when bandwidth does not favor data-hungry apps, MultiCall is optimized to perform on all internet-enabled devices.
MultiCall solutions represent the best choice for effective communication between a customer base and third-party partners, with the highest security. As the trusted third-party call service of choice for national emergency alert systems, MultiCall:
MultiCall’s Global Early Warning System (GEWS) program works across the globe. Emergency response systems have been hardened over time and remain available in the event of infrastructure failure or natural disasters. These features make MultiCall ideal for use in disaster-proof scenarios, such as:
Voice communications are strongly associated with, and remain the most preferred means of communications on-demand during crisis or emergency situations.
MultiCall is a tool for businesses that empowers them to gain operational advantage when networks are unavailable or challenged. As more people work with distributed teams or remotely than ever before, reliable communication has never been more crucial.
Disaster-proof plans are important not only for communications continuity, but because recovery and redundancy are most effective where communication is stable and fast. Contact MultiCall to speak to one of our knowledgeable, experienced professionals about setting up your emergency calls plan today.

The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.

MultiCall’s primary value proposition for NGOs lies in enabling HQ-foster connections with field-based teams through high-quality voice calls. Social projects are challenging in themselves; by facilitating multi-person calls in low-connectivity environments, MultiCall brings teams closer.

Large enterprises are all about collaboration. Enter MultiCall’s voice communication system that effortlessly connects multiple departments via unlimited group calling and smart scheduling.
Video conferencing often makes interdepartmental meetings inaccessible for many teams. When departments can’t meet without lags or face login issues and other video call mishaps, communication bottlenecks happen.

The MultiCall solution is centered around team calling. Group calls over voice make it possible for teams to coordinate schedules, share information, and discuss important topics. MultiCall enables users to connect in the fastest, most reliable, and most secure way possible.

It could be a village doctor trying to connect with a specialist in the city or a mobile medical team updating the hospital about their work. With MultiCall’s PSTN backbone, such calls go through with reliability, without needing high-speed data or Wi-Fi.

Efficiency equals profitability in business; central to that is communication. Countless organizations have miscalculated the cost of an unreliable phone or messaging application. Hours of delays, dropped calls, miscommunication, lost meetings, and disjointed coordination can translate into serious financial loss for an enterprise.
Communication has become less of an amenity and more of an investment. Enterprise voice communication software like MultiCall, with a complete solution for large teams, comes with a very clear and direct return on investment (ROI) through increased productivity, decreased downtimes, and operationally safeguarded communication.