
REDUCING DOWNTIME: MULTICALL AS A BACKUP COMMUNICATION CHANNEL FOR IT TEAMS
The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.
On many instances, we wish to call people without revealing our mobile numbers. Phone Number Masking or Call Masking helps you do just that so you can safeguard your identity and prevent misuse of caller information. This feature is quite helpful in the business scenario as sometimes, it is essential to contact customers or prospects with the caller ID undisclosed. It is useful even while calling friends and family when you want to surprise them or play a prank with them.
In this blog, we shall look at some of the advantages of call masking and a reliable way to do it (MultiCall), that can be used to call multiple people while masking the mobile number of the one who initiates the call. All it needs is for you to simply download the MultiCall app.
What are the advantages of phone number masking/call masking?
Protect your privacy
Sometimes, while returning calls from strangers or having to call them yourself, you want to take all measures to protect privacy. There have been cases of data breaches over the years, and one would want to prevent it when there is a suspicion of its possibility.
Increase call responsiveness
People who care about their privacy usually do not answer incoming call with a suspicious caller ID or unfamiliar prefixes. Call masking lets you display your number with a recognizable area code. In the case of MultiCall, the area code displayed will be ‘044’. This will increase the likelihood of the call being answered.
Helps in sales pursuit
If you have the need to make repeat cold calls to meet your sales targets, you will want to overcome the obstacle of your prospect customer ignoring your call seeing your mobile number. Call masking helps you here, as the prospect you are after will no longer be able to see your mobile number so that one extra attempt to sell is not missed and you get a greater chance to sell your service/product.
Call masking through MultiCall
This feature of call masking can be availed through MultiCall. MultiCall is one-to-many calling delivered through an app. When you download the MultiCall app, you can initiate a group call by pressing ‘Call Now’. You will then select from the contact list, those you want to call. You will then get a call from a landline number starting with the area code ‘044’ first. Once you answer the call, the participants you select will receive a call from the same landline number. On answering, they can join the group call. Thus, you can avail call masking through MultiCall where all participants will get a call from a landline number and your mobile number undisclosed.
Other features of MultiCall
MultiCall comes with plenty other features that makes the calling experience better than any other apps that offer group calling. Firstly, MultiCall is not data dependent. You need internet only to initiate the call. The call is a PSTN call, that is, a regular voice call. This gives an unmatchable superior sound quality with MultiCall. Also, you can monitor your calls effectively and mute/unmute participants during the call. MultiCall also gives you the option to record calls. Another useful feature with MultiCall is call scheduling that allows you to schedule your calls as you wish. So, in addition to getting the ability for call masking/number masking, with MultiCall, you get a feature-rich app that lets you call many simultaneously.
MultiCall is available on Android and iOS. You may download it from Google Play and App Store from the links given below.

The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.

MultiCall’s primary value proposition for NGOs lies in enabling HQ-foster connections with field-based teams through high-quality voice calls. Social projects are challenging in themselves; by facilitating multi-person calls in low-connectivity environments, MultiCall brings teams closer.

Large enterprises are all about collaboration. Enter MultiCall’s voice communication system that effortlessly connects multiple departments via unlimited group calling and smart scheduling.
Video conferencing often makes interdepartmental meetings inaccessible for many teams. When departments can’t meet without lags or face login issues and other video call mishaps, communication bottlenecks happen.

The MultiCall solution is centered around team calling. Group calls over voice make it possible for teams to coordinate schedules, share information, and discuss important topics. MultiCall enables users to connect in the fastest, most reliable, and most secure way possible.

It could be a village doctor trying to connect with a specialist in the city or a mobile medical team updating the hospital about their work. With MultiCall’s PSTN backbone, such calls go through with reliability, without needing high-speed data or Wi-Fi.

Efficiency equals profitability in business; central to that is communication. Countless organizations have miscalculated the cost of an unreliable phone or messaging application. Hours of delays, dropped calls, miscommunication, lost meetings, and disjointed coordination can translate into serious financial loss for an enterprise.
Communication has become less of an amenity and more of an investment. Enterprise voice communication software like MultiCall, with a complete solution for large teams, comes with a very clear and direct return on investment (ROI) through increased productivity, decreased downtimes, and operationally safeguarded communication.