
REDUCING DOWNTIME: MULTICALL AS A BACKUP COMMUNICATION CHANNEL FOR IT TEAMS
The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.
7 Features a Group Calling App Needs To Offer
Group calling apps are a must-have in this digital age to connect teams, customers, and stakeholders seamlessly. Whether it is for business calls, conference calls, or teamwork, a quality group calling app must contain essential functions for effective communication. Here are the things you should know about every group calling app.
High-Quality Audio and Video
Audio clarity and HD video are essential in a group call application. Poor sound or video can stifle collaboration, causing confusion and wasted time. A good app minimizes lags, echoes, and interruptions to make your conversations seamless.
Multi-Participant Support
A good group calling app needs to be able to handle many participants without losing quality. Whether it’s a small team meeting or a large remote conference, the app should handle different group sizes while maintaining a good connection.
User-Friendly Interface
The app needs to be easy to use. Calls should be easy to join, manage, and schedule, even for users with no technical background. Features such as one-click joining links help make the app more accessible.
Screen Sharing and Collaboration Tools
Screen sharing is an indispensable feature for companies that need to give presentations, demos, and share ideas. Additional features such as virtual whiteboards, chat, and file sharing tools increase collaboration and efficiency during group calls.
Security and Privacy
With increasing cyber attacks, secure communication is crucial. Look for group calling applications with features such as end-to-end encryption, secure logins, and number masking for confidential conversations and privacy.
Cross-Platform Compatibility
Any good group calling app needs to be compatible with all platforms and operating systems — desktop, tablet, and smartphone. No matter what device a person is using, everyone on the call should be able to work seamlessly.
Call Scheduling and Notifications
Meetings should be easy to schedule, with automatic notifications sent out so no one misses a vital call. Calendar integration makes scheduling even easier, helping everyone stay on the same page.
Conclusion
An efficient group calling app is more than just a way to chat; it’s a tool for collaboration, efficiency, and security. Businesses can select the app that suits their specific requirements based on audio quality, multi-user capabilities, and security features. Whether for team meetings or client discussions, the right group calling app helps you collaborate and get things done effectively.

The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.

MultiCall’s primary value proposition for NGOs lies in enabling HQ-foster connections with field-based teams through high-quality voice calls. Social projects are challenging in themselves; by facilitating multi-person calls in low-connectivity environments, MultiCall brings teams closer.

Large enterprises are all about collaboration. Enter MultiCall’s voice communication system that effortlessly connects multiple departments via unlimited group calling and smart scheduling.
Video conferencing often makes interdepartmental meetings inaccessible for many teams. When departments can’t meet without lags or face login issues and other video call mishaps, communication bottlenecks happen.

The MultiCall solution is centered around team calling. Group calls over voice make it possible for teams to coordinate schedules, share information, and discuss important topics. MultiCall enables users to connect in the fastest, most reliable, and most secure way possible.

It could be a village doctor trying to connect with a specialist in the city or a mobile medical team updating the hospital about their work. With MultiCall’s PSTN backbone, such calls go through with reliability, without needing high-speed data or Wi-Fi.

Efficiency equals profitability in business; central to that is communication. Countless organizations have miscalculated the cost of an unreliable phone or messaging application. Hours of delays, dropped calls, miscommunication, lost meetings, and disjointed coordination can translate into serious financial loss for an enterprise.
Communication has become less of an amenity and more of an investment. Enterprise voice communication software like MultiCall, with a complete solution for large teams, comes with a very clear and direct return on investment (ROI) through increased productivity, decreased downtimes, and operationally safeguarded communication.