Assists preparations
As seen with effective conferencing, group calls ideally should not be held without having an agenda being set prior. There’s no room for face-to-face interactions, so more preparation time is required to organize a group call, especially to ensure that the customers remain engaged in the talk. Stricter guidance is required as well.
Without the ability to see the product, visual aids may need to be prepped and shared with them in advance. Negotiation rule-of-thumb usually says that an hour of preparation needs to happen for every anticipate minute of the discussion, so ideally the intended program should be sent to members of your sales team at least 2 days in advance. The aim of setting the agenda is to keep the meeting on task and clearly defines the purpose of the meeting.
Keeping all the above in mind, MultiCall assists in such preparation toward the coordination of the call itself. The Call Scheduling feature allows for setting the name, date and time of the call, as well as its duration. After all, time is money. Additionally, the Call Monitoring feature assists with the ability to add contacts. You can add contacts from your own phone directory one by one, or set them into frequently contacted groups and favourites as well.