
REDUCING DOWNTIME: MULTICALL AS A BACKUP COMMUNICATION CHANNEL FOR IT TEAMS
The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.
MultiCall is an AI-powered group calling platform that helps organizations and professionals coordinate their tasks by making it easy to make conference calls with groups. Communication within and outside organizations has to be instant, smooth, and scalable in today’s fast-paced business environment. Apps with audio delay, pins, app downloads, and internet dependency can create friction in team communications, meetings, and collaborations.
The business call solution has zero PINs, zero waiting, and zero data dependency. With MultiCall, anyone can make and join conference calls over their regular landline connections. The top 5 use cases for MultiCall in businesses are explained below.
Remote working is quickly becoming the new normal for many organization. MultiCall is different from most apps in that it can function over regular phone networks instead of over the internet or data, making it a popular option for businesses working with remote teams based in low-connectivity areas.
The scheduled or Instant group call feature of MultiCall is perfect for remote teams to cut down on delays and time zone-based miscommunications to speed up decisions and actions.
Professionals who work with clients directly—Project Managers, Business Managers, Marketing Professionals, Consultants—often need to check in with or update their clients on project progress and also have internal meetings to sync their teams to make the best of client opportunities.
MultiCall allows you to schedule Group Calls with your clients that auto-dial and connect everyone on the list without your clients even having to dial in.
Organizations with large on-ground teams—Logistics companies, Service companies, Real Estate or Sales, etc., have teams who are required to frequently connect with their field agents and employees in rural, remote, and difficult terrains. The field agents may be using basic phones, and they don’t have internet access all the time.
Sales Teams want to move fast, and in sales, time is of the essence. A sales team might need to quickly call a client and connect to their lead manager or a subject matter expert to seal the deal or clarify some doubts. The solution in the current scenario is to send the client a link that has to be clicked to join the call. MultiCall is built with B2B and B2C Sales operations in mind.
Any time-sensitive issue, whether it’s a PR issue that has to be handled, a critical software glitch in your app, or a crisis that is about to affect your business reputation, every minute counts. In emergencies, MultiCall’s instant call initiation to people feature allows companies to act in real-time and update their teams and decision makers.
Communication is vital in emergencies and crises. MultiCall ensures that everyone is reachable and you can connect with them and each other immediately.
Conclusion
Businesses that work with remote teams, sales teams that deal with clients, teams that work with field agents, and companies that need coordination in time-sensitive situations can all benefit from using MultiCall for their conferencing needs. It is a kind of group calling solution that allows companies to make and receive calls with groups with zero PINs, zero wait time, and zero data.
If your business is looking for a reliable, easy-to-use, secure business communication tool for your enterprise team or support team, look no further than MultiCall, a business calling solution with the world’s best 3-way and group calling features.

The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.

MultiCall’s primary value proposition for NGOs lies in enabling HQ-foster connections with field-based teams through high-quality voice calls. Social projects are challenging in themselves; by facilitating multi-person calls in low-connectivity environments, MultiCall brings teams closer.

Large enterprises are all about collaboration. Enter MultiCall’s voice communication system that effortlessly connects multiple departments via unlimited group calling and smart scheduling.
Video conferencing often makes interdepartmental meetings inaccessible for many teams. When departments can’t meet without lags or face login issues and other video call mishaps, communication bottlenecks happen.

The MultiCall solution is centered around team calling. Group calls over voice make it possible for teams to coordinate schedules, share information, and discuss important topics. MultiCall enables users to connect in the fastest, most reliable, and most secure way possible.

It could be a village doctor trying to connect with a specialist in the city or a mobile medical team updating the hospital about their work. With MultiCall’s PSTN backbone, such calls go through with reliability, without needing high-speed data or Wi-Fi.

Efficiency equals profitability in business; central to that is communication. Countless organizations have miscalculated the cost of an unreliable phone or messaging application. Hours of delays, dropped calls, miscommunication, lost meetings, and disjointed coordination can translate into serious financial loss for an enterprise.
Communication has become less of an amenity and more of an investment. Enterprise voice communication software like MultiCall, with a complete solution for large teams, comes with a very clear and direct return on investment (ROI) through increased productivity, decreased downtimes, and operationally safeguarded communication.