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Reasons Why VoIP Calls Are Not Business Friendly

As the world steadily moves back toward a sense of normalcy, offices have begun to resume operations full-time. Even so, WFH continues to a certain degree, particularly in a hybrid setup, creating an exponential usage of virtual communication that has no precedent.

Most individuals at this point would resort to Voice over Internet Protocol (VoIP) as the primary means via which their calls are executed.  While VoIP tends to be cheap and flexible as an option compared to traditional phone systems, there are potential problems it can create; rendering it business-unfriendly.

Burdened Internet Connection

“The Wi-Fi’s out! Why is it lagging so much?!”  

Even in normal circumstances, that’s a question we have caught ourselves asking now and then. In the course of a workday, businesses may notice certain points where their internet connection gives in. This is particularly during peak office hours.

Once you add the element of people still working from home into the equation, you have a rather nasty problem, with the slow (or no) network compromising both your productivity as well as your teams’ where they are unable to send information under any usual channel.

Subject to the communications infrastructure you have, (broadband, hardware, etc.) the quality and/or reliability of your VoIP call may not be as good as the standard phone connections. In the process, you’d be having delays, noise and echo in your calls. As a result, even internet-based video and audio-conferencing solutions are compromised, hindering your communications and your ability to work.

Inability to Connect or Register

In certain cases, the issue of a bad connection can affect a VoIP call well before you even made one. Just about every VoIP calling app you can name off the bat needs registration via a login and/or number, as well as logging in to the server.

Poor connectivity can create issues of logging in and registering with the server; in which case you won’t be able to make or receive calls at all. Once again, this hampers your ability to work, and if you’re paying a VoIP solution provider for business usage, you lose time-sensitive value on the investment you made!  This is also applicable if and when you use VoIP to contact anyone without VoIP capabilities, incurring additional costs regardless.

Incorrect/Insufficient Equipment

“Press the button on the router to reconnect”

Admit it. We’ve tried this desperately at some point, hoping it would work. But sometimes the VoIP call can be affected by external factors such as outdated routers, firewalls, etc. At some points, the device itself may create problems as well!

The productivity of individuals while working and learning remotely can be affected by the type of internet connection they have if they depend directly on it at this time.

Security

The recent outage of multiple social media and VoIP apps recently was a rather comprehensive reminder of how dependent we are on them. As with them and other similar technologies, security is a major factor regularly integral to VoIP-based solutions. Besides that, threats that may compromise user privacy are always pervading. These include a spectrum of problems ranging from identity theft to Distributed Denial of Service (DDoS) level cyber-attacks that can hold user data to ransom.

Keeping all the above in mind, what if we told you that the solution we offered could maintain communications while staying clear of these issues? Yes, MultiCall can help you. A next gen-calling app; it is dedicated in the world of communication to make calling many people faster and as easy as calling one.

An instant solution for calling many, you can avoid the hassles of traditional conferencing with MultiCall’s ease of communication. You can call your entire team in one go without the hassle of entering PINs, or having to await a moderator. Unlike the case of VoIP apps which require both sender and receiver of calls to be on the app, the participants of the call do not need to be connected with data or even have the app installed!

It maintains the benefit of portability, in that the app only requires your smartphone to be run. MultiCall also requires data only to initiate the call and proves just as useful as VoIP when you want to be part of a group conversation while on the move. It also carries a volley of features, including:

One click calling: Where you can call your entire team in one go.

Call monitoring and scheduling: Not only do you have complete control over the call, you can also maintain the benefit of business conferencing in scheduling calls ahead and get notifications sent to all participants. The app also lets you mute/unmute participants. This is useful in being able to relay messages while avoiding disturbance due to noise or disruption.

Easy Dial Back: Even in the event that you get disconnected, dialing the same number again is all that is needed to re-join the call.

Call-me-on:  This feature lets you receive your MultiCall on any assigned number. Useful while traveling to avoid roaming charges or when you have multiple participants at your end.

With MultiCall’s ability to bypass most of the problems commonly associated with VoIP calls, your ability to reach more begins now.

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