Remote Team Management is no easy task. Besides minimal facilities due to work from home in CoViD, this can be worse especially if you are new to working with remote employees. It’s one thing to motivate remote employees on call, but what common mistakes should be avoided in managing a remote team?
A remote team is far different from a regular team. On that note, 5 critical mistakes to avoid when managing a remote team:
Communication is the key to many of the basic functions of management, from the planning and organizing of outcomes, to motivating and controlling employees in the organization. Keeping the communication clear and concise would also help increase the group cohesiveness toward achieving a task.
To manage remote teams with poor communication is a critical mistake when it comes to remote teams, with several consequences. With poor communication, the remote team is much more susceptible to an increased risk of errors that could occur during different tasks. It also leaves greater room for misunderstandings or misinformation.
In other words you have a situation where no one knows what exactly should be done, when it should be done, or even how! Communication is fundamental for proper organization, scheduling and allocation of tasks.
Many processes need to be explained to employees, especially to the new members of your team. If nobody knows what to do and what others are doing, they will be demotivated to proceed with work. A regular briefing about everything is needed, while the team’s achievements to keep them going.
We know micromanaging as a process where a manager may handle every minute aspect of a task that their employees do. Now in some cases, it can be extremely helpful considering that you want a certain finesse or perfection in the tasks involved. More often than not however, it is very annoying, and can lead to inefficiency and counter-productivity.
Micromanaging your remote employees can leave them unhappy. Their perceived inability to perform anything without having to report to their manager every step of the way can leave them feeling miserable. This also may not give them enough time for other important tasks that require attention.
In addition, they also may feel trapped due to perceived lack of creative control. This can also lead to some of them leaving your team. Rather than micromanage everything they do, giving the team a framework to use and allowing control over their workday would be more appropriate.
MultiCall serves as a great tool for managers to communicate with their team for any needs. This is regardless of whether it is about efficiently allocating tasks for your team or instilling motivation and trust as the world struggles on in a time like this.
Communication allows you to bring the team up to date on the latest developments, and to ensure situational awareness for everyone. Considering this, updating your team irregularly or worse, rarely, is one of the biggest mistakes while managing remote teams.
It can leave your team confused when they find new requirements or developments that they haven’t heard of. This can lead them to infer that you aren’t being transparent with them, significantly decreasing their trust in you as a result.
Sending regular updates via a given communication channel is essential. MultiCall’s Call Scheduling feature helps with this in multiple ways:
Managers can then select the date and the time at which they wish to execute the call to meeting with their team.
Should they wish to repeat the call, they can choose between the options of Every Day, Every Week and Every Month.
Having no goals or expectations, in effect no aim, can easily destroy a team’s motivation. It’d in effect show no accountability not just as an effective manager, but also in the team’s talent as well.
The shift to remote work means that you have the leeway to reset your team’s expectations. This includes giving and receiving constructive feedback. Empathizing with them is key, too. You can ask, for instance, “What three things would you try to change if you were in my role?”.
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Effective communication serves as the vital component for smooth operations in modern business settings.
Modern business operations require flawless communication systems to maintain operational smoothness and successful teamwork.
To achieve high productivity in modern business settings organizations must prioritize effective communication.
