HOW GOVERNMENT AND CIVIC BODIES BENEFIT FROM MULTICALL CONNECTIVITY

Government, civic, and municipal bodies are in the business of governance. Agencies, city halls, and civic organisations must deal with employees, departments, services, and public service units that are all distributed across their cities and states.

MultiCall can be used as the bridging platform for governments, civic and municipal bodies to coordinate, respond, and connect instantly, securely, with or without the Internet in a group or one-to-one mode of communication.

Here are some of the areas where MultiCall can power your civic communications:

Government and Civic Communications: Unique Communication Needs

Government agencies, departments, and municipalities deal with a unique set of environments and challenges. A system that can address these particular issues is immediately more relevant:

• Security and Privacy: Government communications are often of a sensitive nature, and these teams need to connect and communicate quickly without sharing each other’s phone numbers.

• Infrastructure Challenges: In urban as well as rural or remote areas, government services often need to work without internet or where network service is low or even unavailable.

• Network Availability During Disasters: A Communication system that is robust enough to work when there is low network coverage or when normal internet services are down is critical to civic bodies during a disaster.

MultiCall for Government Bodies

MultiCall has been created to meet the unique needs of civic communication. Here is how MultiCall’s solution can help government, civic bodies, or municipal corporations to communicate and coordinate better and more easily:

Instant Group Calls for Coordination

Administrators can initiate group calling sessions on MultiCall with a few clicks. Whether it’s police department teams, municipal staff, or government agency field units that need to be notified, warned, or coordinated in an emergency, civic managers and administrators can make these calls instantly and ensure everyone is receiving the message or voice information in real time.

Group Calling that Works with or without the Internet

Unlike most VoIP or video conferencing applications, MultiCall works over the existing mobile network and does not need to be backed by internet services. This makes MultiCall a great option for emergency management, where mobile networks often go down, or in rural/remote areas where there is no internet connectivity.

Privacy Assured Calling with Number Masking

Team members of a government department, municipal body, or civic organisation often need to make group calls or one-to-one calls to various external entities, non-government agencies, contractors, or even volunteers. With MultiCall, teams can make such external calls without revealing each other’s personal phone numbers or identities – thanks to MultiCall’s number masking solution.

Scheduled Calls and Broadcasts

MultiCall’s smart scheduling tools can also help civic organisations, governments, or municipal agencies to schedule calls, meetings, briefings, or regular notifications for city and municipal updates across government departments as required, with pre-set calendar invites and notifications.

Call Dashboard and Audit-ready Reports

Government departments and civic bodies also need to keep track of employee participation in meetings, public health drives, or field officer briefings for compliance and audit reporting. MultiCall offers users customisable dashboards that provide administrators with live as well as historical data of each call – including details of all participants, call duration, access information, and more.

Government and Civic Body Use Cases

• Emergency Response and Disaster Management

MultiCall enables civic body administrators and teams to coordinate effectively with public service groups, municipal services, and government services across departments quickly in the event of an emergency.

• Government and Civic Alerts

A wide variety of government alerts and critical mass notifications can be managed and monitored centrally by civic authorities on MultiCall.

• Law Enforcement

Police, intelligence, and law enforcement can coordinate and connect teams across city departments, patrols, and units easily with MultiCall.

Public Health, Welfare Schemes, Volunteer and Non-Profit Initiatives

Volunteers, NGOs, public health service providers, and government agencies can better coordinate field staff, hospitals, clinics, medical volunteers, general workers, and others through MultiCall.

Urban and City Services, Infrastructure, Maintenance

City planners, infrastructure, maintenance, and utilities teams can all coordinate among each other and notify teams of water supply, civic amenities, and infrastructure project updates through MultiCall.

Monitoring, Call Trackers, and Insights

State and civic bodies, as well as non-government organisations and agencies, require monitoring and tracking of field officers and their participation in meetings, briefings, and public health awareness drives. MultiCall provides administrators and teams with comprehensive call dashboards and tracking insights for easy call management and monitoring.

Conclusion

MultiCall can be used as a secure, privacy-assured, auditable platform to connect teams and users at the speed of voice with control over groups, users, and information using MultiCall’s one-touch and schedule group calling feature set.

Keep your civic and government teams connected when it matters most. Call us or contact us today to learn how MultiCall can bring everyone on the same call.