Per a global survey by ADP Research Institute, engagement at work ranks highest among employees in India than in other countries. The survey additionally revealed that between 2015 and 2018, India had shown a five per cent increase in the number of employees who were fully engaged. For the record, that’s the highest shown in the world!
Yet despite this, most Indian workers actually remain far from fully engaged. In fact, only 22 per cent of the workers surveyed seemed to be fully engaged!
As the old phrase goes: “When in doubt, go to the source.” The first step to recognizing that there’s a problem would not to look at what can cause it.
The lack of engagement at work can be caused usually by 3 major parts:
Poor Leadership:
Relationships with managers and leaders can make or mar employee engagement. Employee engagement is directly proportional to their trust in their leaders. Distrust is corrosive, and often the major cause towards disengagement.
It’s rather easy for an employee to be disengaged. That said, it’s just as easy to make sure they stay engaged. In fact, it’s just 5 steps!
Set clear and achievable goals
Having no goals or expectations, in effect no aim, can easily destroy a team’s motivation and their engagement to a company. It’d in effect show no accountability not just as an effective manager, but also in the team’s talent as well. The shift to remote work means that you have the leeway to reset your team’s expectations.
Over the past few years, video meetings became the standard for business communication. While video offered visibility and engagement, it also introduced screen fatigue, distractions, and reduced productivity. Many professionals began spending hours in front of cameras, which slowly impacted focus and efficiency.
In business, opportunities rarely announce themselves twice. A single incoming call could represent a new client inquiry, a partnership proposal, a high value contract, or an urgent operational update. When that call goes unanswered, the cost is not just a missed conversation. It could mean losing revenue worth crores.
Enterprise success depends heavily on how well teams communicate. Strategy, execution, and client relationships all rely on clear and timely interaction. Despite having access to modern tools, many organizations continue to make communication mistakes that slow growth and reduce efficiency.
Messaging platforms such as WhatsApp have become common tools for workplace communication. Teams use them for updates, reminders, and quick coordination. While convenient, these platforms often fall short in critical situations where clarity and urgency matter most.
A missed call may seem minor at the moment. However, in enterprise communication, every unanswered call can carry hidden consequences.
Reliable communication is critical for businesses that operate across teams, customers, and partners. While internet-based tools are popular, they are not always dependable, especially in areas with unstable connectivity. This is why PSTN-based calling continues to play a major role in business communication. MultiCall’s PSTN-based audio calling services provide a stable and trusted foundation that businesses can depend on every day.
