Listen & Encourage
Under an effective leader, management approach would consider aspects from Deming’s 14 Principles of Quality. Among the key principles to follow are:
Creating constancy of purpose toward improving product and service. This is set with the aim here to not only become competitive, but to stay in the business and to provide jobs as well.
Adopting the new philosophy. Leaders in today’s economic age cannot tolerate commonly accepted levels of delays, mistakes, defective materials, and similar workmanship inefficiencies.
Driving out fear. This is so that everyone may work effectively for the company, and so as to better encourage two-way communication
Instituting vigorous program of education and self-improvement for everyone. As the adage goes, ‘Knowledge is Power’, and Advances in competitive position will have their roots in said knowledge.
But to be able to do so means to have the communication skill to listen and encourage input; and to motivate the other individuals to offer ideas and solutions before giving own ideas.