
REDUCING DOWNTIME: MULTICALL AS A BACKUP COMMUNICATION CHANNEL FOR IT TEAMS
The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.
For a manager, the ability to communicate within an organizationdepends heavily upon people’s interpersonal skills. After all, it is a tool people use to interact and communicate with individuals in an organizational environment.
Communication in the work environment often demands the efficiency to speak to multiple individuals, along with the effectiveness of getting the same message across to everyone. This is where a tool like MultiCall comes in as useful, and as a must-have in the manager’s toolkit. Butof course, there are more reasons:
One of the practices of being a better manager is the ability to maintain clear communication. This is essential in that it is involved for the performance of basic functions in their role such as Planning, Organizing, Leading and Controlling. With minimal facilities, clear conveyance to the team about information and thoughts is needed.
With its ease of communication, MultiCall comes in handy here. Not only does it let you call your entire team in one go, there is no hassle typical of conferencing either. Free of PINs and moderators, it is an instant solution for calling many. In addition, the participants of the call do not need to relate to data or even have the app installed. MultiCall requires data only to initiate the call.
The performance of a team is mainly as good as how well the team can be managed. MultiCall serves as a great tool for managers to communicate with their team for any needs. This is regardless of whether it is about efficiently allocating tasks for your team or instilling motivation and trust as the world struggles on in a time like this. In just one click, management communication becomes simpler and faster with the ability to connect to your team from anywhere, and anytime.
Besides this, the freedom from office distractions and provision of greater autonomy would mean that your team members are able to get more done! MultiCall helps here with its Call Monitoring system which provides an assortment of features to minimize distractions:
When your MultiCall has begun, your screen would appear with the list of all your participants. You can also add participants while in call, by either selecting from the list of contacts on your phone, or by dialling in the number as and when you need the individual to join the call.
At the same time, you may also wish to remove a participant, perhaps due to disruption or background noise. You can disconnect them without having to disconnect the call entirely, and they can also rejoin when the problem is resolved.
Keeping track of extensive calls are important, and MultiCall lets you do just that with its recording feature. You can record the entire duration of the call, and a reference ID will be provided to you by email after the call is done. Be sure to collect the recording via the ID within 7 days; after which it would be removed from our servers.

The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.

MultiCall’s primary value proposition for NGOs lies in enabling HQ-foster connections with field-based teams through high-quality voice calls. Social projects are challenging in themselves; by facilitating multi-person calls in low-connectivity environments, MultiCall brings teams closer.

Large enterprises are all about collaboration. Enter MultiCall’s voice communication system that effortlessly connects multiple departments via unlimited group calling and smart scheduling.
Video conferencing often makes interdepartmental meetings inaccessible for many teams. When departments can’t meet without lags or face login issues and other video call mishaps, communication bottlenecks happen.

The MultiCall solution is centered around team calling. Group calls over voice make it possible for teams to coordinate schedules, share information, and discuss important topics. MultiCall enables users to connect in the fastest, most reliable, and most secure way possible.

It could be a village doctor trying to connect with a specialist in the city or a mobile medical team updating the hospital about their work. With MultiCall’s PSTN backbone, such calls go through with reliability, without needing high-speed data or Wi-Fi.

MultiCall helps sales teams remain highly connected, informed, and productive with its instant group calling feature and ability to work without internet. These issues translate into lost deals, delayed responses, and soloed communication in distributed sales teams.