In today’s work world of remote and hybrid models, communication needs to flow freely, regardless of an employee’s location. Offline connecting tool for real-time work collaboration has become essential for today’s hybrid work culture.
When most people think about remote work or online meetings, they think of high-tech workstations or bustling city centers with the best fiber-optic internet available. The new reality is that an increasing number of remote and hybrid employees are based out of rural communities, and developing nations, or they are simply on the go. These employees can’t rely on stable online connectivity, which is especially true in emerging economies.
In these cases, offline connectivity can be a blessing to ensure communication happens in real time without skipping a beat. PSTN is one of the most widely used solutions to provide an alternative channel for remote employees to audio meetings, make critical phone calls, or receive timely updates without a high-speed data connection.
The secret behind PSTN’s success is its ubiquity, dependability, and audio clarity. PSTN signals do not depend on the internet so there’s a high probability it is available in areas where mobile data signals don’t reach. Employees only need to dial into conference calls on a landline phone or mobile number.
PSTN has been smartly integrated into new collaboration platforms. Employees can join virtual meetings through a “call me” functionality or use a dial-in number. Global businesses operating across time zones also benefit from having local dial-in options for employees through PSTN without incurring heavy call charges.
VoIP (Voice over Internet Protocol) is not the enemy of PSTN. In a remote work environment, smart communication platforms will automatically route calls and conferences between VoIP and PSTN based on the user’s network status. This is seamless to end-users and provides the necessary failover to prevent drop-offs and dropped calls.
For businesses in highly regulated industries such as finance, healthcare, and legal, PSTN can have the additional benefit of being fully compliant. The reason is that PSTN networks are under much stricter monitoring and governance by national telecoms regulators.
Users get traceability and the assurance of call audit trails that help meet strict regulatory standards of communication. Many enterprises also use PSTN more than VoIP for the ability to record calls for sensitive conversations and store them according to data governance standards.
As much as there are emerging technologies that want to disrupt PSTN, like the new VoIP-only services in virtualized contact center spaces, PSTN is not going anywhere. Telecommunications providers are responding to the needs of businesses with new PSTN services offered from the cloud.
This enables central management of global workforces where cloud PSTN integrations can be routed to ensure low-latency audio connectivity and link remote workers to in-office teams without relying on internet-only solutions.
In short, real-time collaboration in 2025 will not be about having the fastest and fanciest tool, but the most resilient and highly available communication tool. PSTN is one of those failproof tools that ensure real-time communication when working remotely without internet dependency.
For all the virtual meetings and digital collaboration tools, PSTN might seem like an ancient dinosaur. However, it is a workhorse in the background of remote communication to keep distributed employees connected when the internet connection goes kaput. PSTN works because it provides stability, and security, and is infinitely scalable to meet any size company’s needs.
Stay Connected, Always.
Do not let bad internet or cellular connections disrupt productivity. Give your remote and distributed workforce the power of PSTN-integrated communication and collaboration tools that always keep your team connected–online or offline.
Talk to our team today to learn how PSTN can revolutionize your remote working communication solutions.
The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.
MultiCall’s primary value proposition for NGOs lies in enabling HQ-foster connections with field-based teams through high-quality voice calls. Social projects are challenging in themselves; by facilitating multi-person calls in low-connectivity environments, MultiCall brings teams closer.
Large enterprises are all about collaboration. Enter MultiCall’s voice communication system that effortlessly connects multiple departments via unlimited group calling and smart scheduling.
Video conferencing often makes interdepartmental meetings inaccessible for many teams. When departments can’t meet without lags or face login issues and other video call mishaps, communication bottlenecks happen.
The MultiCall solution is centered around team calling. Group calls over voice make it possible for teams to coordinate schedules, share information, and discuss important topics. MultiCall enables users to connect in the fastest, most reliable, and most secure way possible.
It could be a village doctor trying to connect with a specialist in the city or a mobile medical team updating the hospital about their work. With MultiCall’s PSTN backbone, such calls go through with reliability, without needing high-speed data or Wi-Fi.
Efficiency equals profitability in business; central to that is communication. Countless organizations have miscalculated the cost of an unreliable phone or messaging application. Hours of delays, dropped calls, miscommunication, lost meetings, and disjointed coordination can translate into serious financial loss for an enterprise.
Communication has become less of an amenity and more of an investment. Enterprise voice communication software like MultiCall, with a complete solution for large teams, comes with a very clear and direct return on investment (ROI) through increased productivity, decreased downtimes, and operationally safeguarded communication.
