MultiCall is the fast-track solution to hassle-free group calling with minimal setup. Many of our users love MultiCall for what it’s best at – making group calls on the fly, no PINs or downloads required.
However, there are several great features available on MultiCall that most users aren’t even aware of. In this article, we are going to take a look at all of MultiCall’s advanced features and show you how to get started.
Most MultiCall users know they can schedule calls, but few realize that they can also repeat calls daily. This is an amazing feature for:
Instead of having to rebuild the call group and enter the phone numbers every single time, all you need to do is specify the day and the time when the call should be made.
Creating a contact group is great, but if you want to level up your MultiCall game, try predefining contact groups for various teams or functional groups such as “Sales Team – North,” “Logistics Team,” “Field Agents – Delhi,” and so on.
This will help you:
If you have a group of people whom you need to call frequently, just spare a minute and predefine it under a group name. You will thank yourself later for the time you save on future calls.
Another feature that is not so widely used is the real-time dashboard that the initiator of the call has access to:
These controls give you a level of accountability and monitoring that is essential for group calls. Team leads and managers who need to verify presence or track involvement in sensitive conversations will find this feature especially useful. You can see at a glance who is on the call and avoid the guesswork that plagues group conversations.
In a group call, number privacy is something that is often not paid attention to until a problem arises. To cater to situations such as inter-departmental calls and client-vendor communications, MultiCall has a number masking feature that keeps the numbers of the participants from being revealed to each other.
This is essential for:
Only the initiator will be able to view all the numbers. The other participants will not be able to see the numbers of the others in the call. This may not seem like a big deal, but it is a highly useful feature for businesses and teams that work with sensitive data and where privacy is a mandate.
In the real world, not every call gets through. Mobile connections are known to be finicky, and especially in large groups, dropped calls or missed connections are a real possibility. MultiCall’s “Call Again” button allows you to retry the call immediately to any participants who did not connect.
MultiCall is a lifesaver for many businesses out there who use the app for its core proposition of making fast, simple, and no-nonsense group calls. However, what many of them don’t know is that the app is chock-full of features and hidden gems that are designed to make business communication even faster, more secure, and highly efficient.
Conclusion
If you have been using MultiCall only for its basic features, then you are only using a tiny fraction of the potential that MultiCall has to offer. From smart scheduling and instant retries to number masking and call analytics, MultiCall’s advanced features are all designed to make group communication faster, more controlled, and far simpler than you may think. Our experts at MultiCall are just a call away to guide you.
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