The Role of MultiCall in Enhancing Customer Engagement Strategies In
Recording your Calls
Despite everyone’s best efforts, it may not always be possible for everyone to attend a presentation. It additionally would be difficult to know what went right and wrong after a presentation without any material apart from the presentation itself to go over.
Going merely by memory may not be reliable enough. Recording will allow analysis word-for-word. But much as it’s critical to mistakes, recording calls catches opportunities too. For instance, managers can understand how their teams have been dealing with clients.
MultiCall’s Call Monitoring feature helps again, in that it lets you record your calls. In case any participant is indisposed to participate in the group call, the recording of the conference can be transferred to him/her as audio files and he/she can stay up-to-date with the developments.
When hearing the word “presentations,” a conference call may not be the first thought that comes in mind. But unprecedented times call for unprecedented measures. Modern conferencing solutions have revolutionized the manner in which meetings and events are conducted, to a magnitude that nearly eliminates the costs associated with such meetings. With appropriate tools such as MultiCall, presenting over the phone becomes not just possible, but effective.