
REDUCING DOWNTIME: MULTICALL AS A BACKUP COMMUNICATION CHANNEL FOR IT TEAMS
The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.
The need to reach multiple people, at the same time, with an important update is not new. Emails and text notifications, on the other hand, are getting buried under clutter in inboxes every day, and often ignored altogether. Voice, as a medium, has the ability to cut through all the noise and demand attention immediately. If voice can be mass-broadcast easily, that is even better.
MultiCall’s voice broadcasting offers the scale that enterprise-wide communication demands, without sacrificing ease of use or experience. Mixing ease of use and scalability with HD voice, advanced tracking, and useful analytics, MultiCall ensures the message gets delivered and heard to the right audience, loud and clear.
For companies, institutions, and organizations looking to improve their engagement, MultiCall’s voice broadcasting is not just an option. It is a requirement. Some of its benefits are as follows:
Manual dialing or hiring call centers can be expensive and time-consuming. MultiCall’s voice broadcast feature is a one-click solution to send out a broadcast to hundreds of people at once, at a fraction of the cost.
For important messages, it is imperative that they are heard and understood clearly. Voice broadcasts on MultiCall are delivered with HD voice quality.
Call logs and analytics are available for all broadcasts to measure reach and engagement, providing more reliability over conventional broadcasting techniques with less feedback.
It is often highly used in Company/Institution-wide Announcements. An HR or administration department can easily broadcast employee-related announcements such as policy updates, employee appreciation notices, or changes in schedules. MultiCall provides enterprises and organizations with an easily scalable channel to reach all employees directly and immediately.
Voice is a better medium for instant, critical alerts than plain text. MultiCall is the only communication platform to integrate voice-broadcast in such a seamless, secure, and reliable manner. No download or even sign-up is required to receive the message. The recipient sees the caller ID of the MultiCall sender and receives a direct call on their phone, with no intrusive PINs or even recordings of automated announcements. MultiCall’s feature is both scalable and user-centric. Scalability of sending alerts, reminders, engagement, and notifications with HD voice and privacy controls is what makes it a complete solution for enterprise communication needs.
Group communication is a necessity today than ever before as there is a dynamic evolution of the working mechanism. For employees, customers, associates, event participants, or even citizens, reaching everyone with a group update is critical for efficiency and speed. It can be to improve engagement, minimize delays, reduce confusion, and make sure everyone is on the same page.
MultiCall’s voice-broadcast feature is built for sending just such wide-scale critical announcements and alerts. To gather more details regarding the voice broadcast technique used in Multicall for group announcement and alerts, call our customer care executive immediately.

The problem is, when critical technology goes down, the communication channels IT teams depend on, such as VoIP, chat, or cloud-based services, often go with it.

MultiCall’s primary value proposition for NGOs lies in enabling HQ-foster connections with field-based teams through high-quality voice calls. Social projects are challenging in themselves; by facilitating multi-person calls in low-connectivity environments, MultiCall brings teams closer.

Large enterprises are all about collaboration. Enter MultiCall’s voice communication system that effortlessly connects multiple departments via unlimited group calling and smart scheduling.
Video conferencing often makes interdepartmental meetings inaccessible for many teams. When departments can’t meet without lags or face login issues and other video call mishaps, communication bottlenecks happen.

The MultiCall solution is centered around team calling. Group calls over voice make it possible for teams to coordinate schedules, share information, and discuss important topics. MultiCall enables users to connect in the fastest, most reliable, and most secure way possible.

It could be a village doctor trying to connect with a specialist in the city or a mobile medical team updating the hospital about their work. With MultiCall’s PSTN backbone, such calls go through with reliability, without needing high-speed data or Wi-Fi.

Efficiency equals profitability in business; central to that is communication. Countless organizations have miscalculated the cost of an unreliable phone or messaging application. Hours of delays, dropped calls, miscommunication, lost meetings, and disjointed coordination can translate into serious financial loss for an enterprise.
Communication has become less of an amenity and more of an investment. Enterprise voice communication software like MultiCall, with a complete solution for large teams, comes with a very clear and direct return on investment (ROI) through increased productivity, decreased downtimes, and operationally safeguarded communication.