Multicall enables you to simply call in on an ordinary incoming call, just like any other phone call, and voila, you are part of the group call. In this detailed guide, we walk first-time users through the process of making group conference calls step-by-step with MultiCall. From a business user setting up a remote team meeting to an individual setting up internal groups for the first time, this how-to guide has all the information you need for the perfect first MultiCall experience
Step 1: Understand What Makes MultiCall Different
For first-time users to quickly get acquainted with MultiCall, it helps to understand the product first.
- No Internet Needed: Runs completely on data/cellular networks.
- Instant or Scheduled Calls: Both instant and future-time scheduled calls can be set up using MultiCall.
- Masked Numbers & Control Center: The initiator’s dashboard masks the users’ numbers and also provides control options for group calls.
Easy and instant communication without special apps or software, yet secure and organized with customized groups and controls. This is exactly why professionals, enterprises, and even government/official teams with an urgent need for voice group communication fall back on MultiCall.
Step 2: Sign Up and Set Up Your Account
The first step is to go to the MultiCall sign-up page, available on their official website and sign up.
Fill in Your Details: Enter a name, email ID, and your number for initiating calls. You now have an account with MultiCall. Your dashboard will let you create groups, set future call schedules, view call logs/history, and more.
Step 3: Create Your Contact Group
Your first group can be as simple as an instant call to a couple of people or prepped in advance for multiple future calls. Go to the “Create Group” option on your MultiCall dashboard. Add Members, Type in or upload mobile numbers from your contact book.
A contact group has been successfully created and is securely stored. All the contacts are hidden/masked during calls and can only be revealed to the user in admin/initiator view on the dashboard.
Step 4: Choose Between Instant Call or Schedule a Future Call
MultiCall also provides two easy methods for making a group call.
Option A: Instant Call
- Choose your contact group or manually enter the required numbers.
- Click on the “Initiate Call” button.
- MultiCall will ring/call all members in parallel.
- On getting a normal incoming call alert, participants just have to pick up to join the call.
Option B: Scheduled Call
Go to the “Schedule Call” tab on your dashboard.
- Pick the desired group and choose a date/time.
- MultiCall will automatically initiate the group call at the chosen date/time.
- Scheduling in advance allows for both short-term and long-term call setups with no manual calling required each time.
Step 5: During the Call – Your Role as the Initiator
Once the call has been successfully initiated, as the admin/initiator, you have complete control over the session.
- Monitor: You can monitor participants, see who has joined and who has not, and attempt re-calls for the latter during the session.
- Mute/Unmute: In the future, MultiCall will be able to offer more advanced controls such as mute/unmute and trainee-call options.
- Signal Strength: This is on your mobile network, so for best call quality, be in a good signal area.
Step 6: After the Call – Viewing Logs and Call History
At the end of a MultiCall session, you can access call details.
- Call Summary: Number of participants, duration, date/time of call.
- Participant Logs: Useful for attendance taking or internal calls/discussions.
- Reschedule: Reschedule and re-initiate the same call structure without having to re-enter details.
This is extremely useful for project groups, team leaders, or any group coordinators juggling multiple groups.
- Best Practices for First-Time MultiCall Users
- Inform the Participants: Let your team/contacts know they will receive a normal incoming call from you.
- Check Your Numbers: When entering numbers for a new group, double-check for mistakes.
- Mobile Signal: Call quality is as good as your mobile signal, since the call is on your mobile network.
- Label Your Groups: Keep different groups labeled for quick recognition and access.
Conclusion
MultiCall is designed to be the simplest product to start using. Even as a first-time user, you need not be a tech geek, need not have high-speed data/Wi-Fi connections, or download any special apps. In a few clicks and using the mobile network, you can instantly call multiple people in a professional setting, for coordination or team/group discussions. Chat with our experts at MultiCall to understand the steps better.
