At this particular point, you are probably no stranger to the fact that COVID-19 and the lockdown it brought with it has struck companies and people alike hard. The very nature and elements of work have been extensively disrupted. Yes, the arrangement toward remote working has augmented the level of flexibility that employees have at their disposal.
But when you are an individual who is a manager, or a supervisor who leads teams, what then? Many a drop of water makes an ocean, and the various drops of issues under this context would likely have unleashed an ocean of challenges on you. This is a problem tenfold if and when you are a manager for the first time, fresh off the boat and into the company. And in light of potential WFH issues such as the Impostor Syndrome, you likely would face multiple issues.
Having been promoted for your value to the company, you may feel that there is a lot to live up to, especially in a time like this, and you therefore undergo a lot of pressure to prove yourself and your capabilities. It’s quite possible that there’d be a greater degree of scrutiny on your performance at present. Next, in a time like this, you’d want to take care of your team, but you’re still trying to understand the right manner to manage their needs. Given this, building trust becomes of the essence, especially in the scenario of remote working, where you are only a point of contact over the phone. On that note, 6 ways managers can build trust on call: