When In Doubt, Communicate
Be it for questions, concerns or anything pertaining to the deliverables of a project, communication about the same is key. For this, managers also have to be as approachable as possible so that the team feels comfortable coming to you with questions or concerns.
Set aside time to answer questions. Communicating in a professional and respectful manner, with acknowledgement of work done well helps build trust with your team, even on call. But communication isn’t just in the various stages of the project; it’s important to communicate, and even celebrate milestones as they happen.
This is a good opportunity to ensure rewarding the team for jobs well done. Productivity will skyrocket as and when your members feel appreciated for their contributions to the betterment of the company. Yes, some team members may have a more integral role than others, but every person in that team has a relevant role that is key to the project success. The Call Monitoring System allows you to maintain check-ins with the entire team, and they can report on progress, plans, and challenges together with you.