Trust one another and feel safe
Doesn’t your trust in someone break when you feel that they do not treat you fairly? The same would happen in the case of a team as well. It is essential to treat everyone the same way, but more so to explain why when this isn’t possible.
To put into context, someone may have care for a sick family member, others may have kids demanding their attention. Establishing norms are crucial, and having one that encourages conflict to be communicated directly to those involved.
Team resilience is augmented when members share the belief that they can safely take interpersonal risks in their team. Known as team psychological safety, this consists of ideas such as offering unusual or creative ideas without fear of being criticized or belittled by fellow team members. This feeling of safety lets your team transparently voice ideas and opinions. This will also leads to a greater variety of perspectives and ideas being discussed on the table.
Resilient teams are just as significant as resilient individuals in a business context. Individual resilience can be nurtured independently, but team resiliency can only be cultivated by leadership. Leadership isn’t just position; it is action; it is a strategy. And both are built on trust, and an eye for the vision. Ensuring that your team members fare well and recognizing them for their work in the aspects previously mentioned are key to this resilience, which is essential in having a business thrive even at a time like this.