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4 Steps To a Successful Group Call Conference calling has long been an integral as a cog for corporate work life. And yet it still can be a major source of frustration for many. Teleconferencing technology has evolved and improved over the years; so, here’s the million-dollar question: Why is it that we still have…

Master Your Conference Call in 5 Steps Conference calls. They are fast and easy to execute. They can also be chaotic and puzzling without any proper guidelines or preparations. No visual cues, regular disturbances and background noise. Not knowing who is in the call and who is in charge. That one person who is in…

Prevent Miscommunication on Call in 5 Steps Miscommunication is as much a two-way street as communication is. It effectively means a failure to make information, thoughts or ideas clear to someone, or to understand what someone is saying. On a personal front, the impact of miscommunication simply means an argument that can perhaps be resolved.…

Know the 4 Styles of Communication Let’s rewind prior to the pandemic and look back at our workplace. There’d be one colleague who’d always be filled with energy, giving a high-five handshake when he meets you. There’d be another team member who’d like to keep to herself, but nods when you meet in the hallway.…

Making a Return to the Office Easy in 3 Steps As the response to the pandemic improves, many companies have begun the decision-making on implementing a partial, perhaps full return to the office in a post-pandemic scenario. As a result, there typically tend to be two types of employee groups: those eager to return and…

5 Reasons Why Managers Should Involve Their Team in Decision-Making Decision-making is a staple in the manager’s everyday routine. From task delegation to crisis management,  the decisions that managers take can make or mar the organization’s success. But such decision-making isn’t always easy. Studies had shown that 60 percent of executives perceived bad decisions are about as frequent…

4 Causes of Video-Conferencing Fatigue It certainly would feel at this point like the whole world is tired. Vaccines being made available seems to be a light at the end of the tunnel, but prolonged work-from-home and its reliance on tools such as video conferencing has one other bad news can leave employees feeling drained!…

5 Elements of a Resilient Team Culture Team resilience means a group culture of responding innovatively to business change and disruption. Know the 5 elements it takes to achieve that. Communicate in a two-way dialogue Your everyday road typically works two ways. Communication does, as well. Managers can demonstrate that they appreciate the value of…

5 Keys of Effective Workplace Communication What does effective communication look like? A lot of content centres on strategies for individual interpersonal communication. That is indeed important, but it’s necessary to see the big picture too. This begins with understanding how companies and their workplaces support communication. Understand your role as communicators This is where…

Secrets of Great Teamwork The situation today is a different from that of the past. The teams in today’s businesses are no different. It’s far more diverse. It’s more dynamic. It’s digitized. And under the current situation of COVID-19, it’s more distanced yet more connected. The obstacles faced in the present age are different. But…