Category: Uncategorized

VoIP vs PSTN Call The evolution of voice conferencing has evolved radically since the invention of the phone toward the end of the 19th century. Evolving from the manual exchange to electromechanical automatic exchanges, it further developed to analogue electronic exchanges and presently to digital exchanges. Multiple features have come in toward smoother and efficient…

Managing a Crisis in 6 Steps No organization is impregnable to a crisis. This day and age of the pandemic has certainly proven that. But besides this, companies are also always vulnerable to other forms of emergencies, be it a product’s server outage, cyber hacking, and so on. Hoping the problem goes away is not…

Disengaged Employees And How To Coach Them Per a global survey by ADP Research Institute, engagement at work ranks highest among employees in India than in other countries. The survey additionally revealed that between 2015 and 2018, India had shown a five per cent increase  in the number of employees who were fully engaged. For…

Benefits of Team Connectivity It’s not farfetched to say that teams which are connected stand as a powerhouse; a cutting-edge impetus any business can have. It does require regular work and clear allocation of tasks and resources, but is not difficult to achieve. But its quintessence comes down to primarily understanding how workers (employers, employees,…

A 3-Part Approach To Healthy Debates In A Workplace Succeeding in an economy today comes down not just to USPs of products in a given sector, but also the optimum expertise and thinking from around the globe. Like a Swiss army knife, multiple people are brought together from myriad cultures, work experiences, purposes and perspectives…

The 80-20 Rule to Improve Communication In both our personal and professional lives, we strive to be more communicative. But then, if we were communicative 100% of the time, wouldn’t life be easy? Reality is, our communications come and go like waves. This is more so considering how aspects such as perceived alienation plague employees…

Pros and Cons of Remote Teams As we wrap up the first quarter of the new year, managers are deliberating whether to opt for a fully-on-site workforce for the future, or implement a hybrid office model. A sense of direction currently is on the rise toward a post COVID-19 era. Consequently, the productivity of employees,…

6 Practices In The Art Of Time Management Another routine workday has passed. You signed in early. You clocked out late. And yet, you feel like you haven’t accomplished anything productively. For this to happen is easier than you may imagine. In the current scenario, whether working from home or in office, you’re facing a…

Knowing the 7 C’s of Communication Work. Email. Call. Report. Repeat.  The to-do list under each is rather comprehensive and goes on. In fact, we end up spending virtually our entire day communicating. So, how do we make sure  that every minute of it is productive? This is where the seven Cs of communication steps.…

Spontaneous Speaking on Call The present reality of business is one that is constantly fluid for a long period of time. Immediate responses are demanded for situations in order to resolve them as quickly as possible, and address the next issue. Communication corresponds to response, and so, communicating quickly is required as well. The resulting…